HOW TO MAKE A RESERVATION
1.- Choose the apartment type : 1 or 2 bedroom apartment
2.- Booking Request
Once you have located the DATES, ROOM TYPE YOU REQUIRE and ENTERED THE NUMBER OF PEOPLE, Click the book button.
Complete your PERSONAL DETAILS, accept the terms and conditions if paying by credit card.
CLICK PAY AND FILL IN ALL REQUIRED DETAILS ON OUR SECURE PAYMENT SITE
3.- Reservation Confirmation
Once we receive your requests , we will reply by email, indicating whether the accommodation is available for the dates requested or offering an alternative.
4.- First payment
To secure the booking we require a 20% deposit of the total amount of the reservation . This can be paid directly through our webpage using a credit card or by bank transfer. If you choose the option of payment by bank transfer we will email you our account details.
PLEASE NOTE AS AN EXCEPTION DURING THE PANDEMIC, ANY RESERVATIONS FOR STAYS UNTIL 28.02.21, A DEPOSIT IS ONLY REQUIRED 7 DAYS PRIOR TO ARRIVAL.
5.- Accommodation Voucher
Once we have payment confirmation of the 20% deposit , we will send you by email your accommodation voucher, which you will need to print out and present to reception upon arrival.
If you would like us to book you an airport transfer we can do this for you and will be added to your invoice and to the deposit amount as transfers need to be prepaid.
6.- On arrival
On arrival at the apartment reception for check in, before collecting your keys, you must pay the remaining balance amount of the reservation. You will be required to present a passport or ID card for each person checking in.
7.- On Departure
On departure day check out will be at 11.00 am. You must return your original keys to apartment and safe deposit box (if you have hired). Your apartment will be checked for any damages before returning your deposit.